The Nottingham University Hospitals NHS Trust's Staff Survey Results
Listed below is data based on the National Staff Survey results and the Nottingham University Hospitals Staff Survey. The data is taken from the National Survey Results released in March this year, and revised on April 27th.
The recently revised data used for calculating the figures below is available at:
http://www.cqc.org.uk/_db/_downloads/key_findings_sheet11_REVISED.xls
The staff survey gives a good indication of how much value the Trust really places on it's most valuable assets.
The figures below are all based on all the 170 Acute Trusts in the country. The table shows the 36 'Key Findings' of the survey, and firstly the percentages or scores (out of 5) of the NUH, followed by the worst of all the Trusts, the average, and then the best of all the Trusts. The Rating Column groups where we fall within those Trusts, and the Ranking Column gives our current ranking out the 170 Acute Trusts.
According to the staff surveyed, our line managers are the fifth worst managers out of all 170 acute Trusts in the country, having become significantly worse since last year, and we have the 6th worst relationship with senior management in the country. Our employer is the third least committed to the work-life balance of its staff, one of the worst in its commitment to doing anything about work related stress, and one of the least effective in dealing effectively with bullying and harassment.
As for the staff at this trust, they are the 3rd least satisfied with their work in the country, the second least involved, and the seventh worst at feeling they are able, or allowed, to contribute to any improvements.
This is not a management hierarchy that is about to have an epiphanic moment of clarity anytime soon and suddenly realize where they have been going wrong all this time. This is a management hierarchy galvanized for a journey to the pot of gold at the end of the rainbow; foundation status.
And judging by the indications here, and elsewhere, they're not about to let staff or patients get in their way. But this is a Trust that is clearly not ready for Foundation status if the supposed requirements of that status are genuine. One of those requirements is that the Trust demonstrates it engages staff, yet this Trust is actually the second worst Acute Hospital Trust in the whole of the country for involving and engaging its staff.
Many staff at this Trust are heading towards emotional or physical meltdown, in some cases both, and UNISON is increasingly becoming involved in a rising trend in cases of bullying, harassment, work-related stress issues, abuses of rights, and breaches of health and safety law and regulations, and that is just going to get even worse if this Trust doesn't do something concerted and genuine. UNISON is fully committed to resolving these issues for individuals and even for whole departments and we have successfully helped a growing number of members who are having to face such problems. But the level of help and support we can offer is directly proportional to the strength of the branch that is drawn from its membership. We are consistently one of the most successful branches in recruiting more members, but we need even more members to bring about even more wider change and cease this institutionalized abuse of staff.
If you're not a member of UNISON, then think seriously about joining.
If you are a member, then think about becoming a Branch Steward.
If you're a Branch Steward, then think about becoming a Branch Officer.
If you're not sure, and you would like to discuss it with someone, then please contact the Branch, and someone will be only too happy to discuss it.
JOIN UNISON TODAY. MAKE A DIFFERENCE.
NUH 2008 STAFF SURVEY RESULTS KEY FINDINGS |
UHN |
WORST |
Average |
BEST |
RATING
|
RANK/170 |
09: Percentage of staff working extra hours: |
62.17%
|
77.31% |
67.42%
|
51.10% |
BEST 20%
|
23/170 |
24: Staff experiencing physical violence from patients/relatives in last 12 months: |
7.92%
|
19.81% |
11.26%
|
1.83% |
BEST 20%
|
25/170 |
10. Percentage of staff using flexible working options: |
73.74%
|
54.07% |
70.58%
|
78.38% |
BEST 20%
|
31/170 |
25. Percentage of staff experiencing physical violence from staff in last 12 Months: |
1.64%
|
6.98% |
2.43%
|
0.31% |
BEST 20%
|
33/170 |
20. Availability of hand washing materials: |
4.74 / 5
|
4.29 / 5 |
4.60 / 5
|
4.92 / 5 |
ABOVE AVERAGE
|
60/170 |
27. Percentage of staff experiencing harassment, bullying or abuse: |
18.08%
|
29.43% |
18.35%
|
11.49% |
ABOVE AVERAGE
|
81/170 |
22. Percentage of staff reporting errors, near misses or incidents witnessed in the last month: |
95.86%
|
90.55% |
95.81%
|
100% |
WORSE THAN AVERAGE
|
88/170 |
26. Percentage of staff experiencing harassment, bullying or abuse from patients / relatives during last 12 months: |
22.19%
|
34.62% |
22.19%
|
7.13% |
WORSE THAN AVERAGE
|
90/170 |
02. Percentage of staff agreeing that their role makes a difference to patients: |
88.70%
|
82.20% |
89.40%
|
93.77% |
WORSE THAN AVERAGE
|
114/170 |
21. Percentage of staff witnessing potentially harmful errors, near misses or incidents in last month: |
40.16%
|
49.12% |
37.66%
|
24.33% |
WORSE THAN AVERAGE
|
125/170 |
18. Percentage of staff suffering work-related injury in last 12 months: |
17.76%
|
23.15% |
16.29%
|
9.26% |
WORSE THAN AVERAGE
|
127/170 |
17. Percentage of staff receiving health and safety training in last 12 months: |
68.56%
|
50.66% |
75.21%
|
92.87% |
WORSE THAN AVERAGE
|
128/170 |
06. Work pressure felt by staff: |
3.19 / 5
|
3.39 / 5 |
3.12 / 5
|
2.79 / 5 |
WORSE THAN AVERAGE
|
130/170 |
01. Percentage of staff feeling satisfied with the quality of work and patient care they are able to deliver: |
58.75%
|
50.80% |
62.09%
|
75.77% |
WORSE THAN AVERAGE
|
131/170 |
04. Percentage of staff agreeing that they have an interesting job: |
76.86%
|
67.16% |
79.50%
|
88.92% |
WORST 20%
|
134/170 |
12. Percentage of staff receiving job-relevant training, learning or development in the last 12 months: |
77.55%
|
69.34% |
79.89%
|
89.47% |
WORST 20%
|
135/170 |
33. Staff intention to leave jobs |
2.69 / 5
|
2.98 / 5 |
2.59 / 5
|
2.17 / 5 |
WORST 20%
|
137/170 |
36. Percentage of staff believing trust provides equal opportunities: |
85.11%
|
72.11% |
88.69%
|
95.95% |
WORST 20%
|
142/170 |
35. Percentage of staff having equality and diversity training in last 12 months: |
16.20%
|
8.72% |
30.59%
|
76.90% |
WORST 20%
|
145/170 |
19. Percentage of staff suffering work-related stress in last 12 months: |
31.25%
|
35.21% |
27.19%
|
17.42% |
WORST 20%
|
146/170 |
28. Perceptions of effective action from employer towards violence and harassment: |
3.46 / 5
|
3.35 / 5 |
3.55 / 5
|
3.84 / 5 |
WORST 20%
|
147/170 |
23. Fairness and effectiveness of procedures for reporting errors, near misses or incidents |
3.35 / 5
|
3.18 / 5 |
3.43 / 5
|
3.68 / 5 |
WORST 20%
|
147/170 |
34. Percentage of staff that would recommend the trust as a place to work |
40.97%
|
22.83% |
53.62%
|
86.92% |
WORST 20%
|
150/170 |
03. Percentage of staff feeling valued by their work colleagues: |
71.35%
|
64.60% |
75.54%
|
82.51% |
WORST 20%
|
152/170 |
11. Percentage of staff feeling there are good opportunities to develop their potential at work: |
32.28%
|
26.52% |
42.35%
|
54.13% |
7th WORST
|
164/170 |
31. Percentage of staff able to contribute towards improvements at work: |
55.70%
|
53.04 |
62.85%
|
74.63% |
7th WORST
|
164/170 |
13. Percentage of staff appraised in last 12 months: |
43.36%
|
38.10% |
64.53%
|
86.04% |
6th WORST
|
165/170 |
29. Percentage of staff reporting good communication between senior management and staff: |
17.15%
|
10.11% |
25.97%
|
50.31% |
6th WORST
|
165/170 |
16. Support from immediate managers ("Significant worsening since 2007"): |
3.39 / 5
|
3.36 / 5 |
3.57 / 5
|
3.75 / 5 |
5th WORST
|
166/170 |
30. Percentage of staff agreeing that they understand their role and where it fits in: |
32.98%
|
22.08% |
46.55%
|
71.60% |
4th WORST
|
167/170 |
07. Percentage of staff working in a well structured team environment: |
27.20%
|
26.69% |
37.33%
|
54.24% |
3rd WORST
|
168/170 |
08. Trust commitment to work-life balance: |
3.11 / 5
|
3.07 / 5 |
3.39 / 5
|
3.77 / 5 |
3rd WORST
|
168/170 |
32. Staff job satisfaction: |
3.30 / 5
|
3.27 / 5 |
3.46 / 5
|
3.72 / 5 |
3rd WORST
|
168/170 |
05. Quality of job design (clear job content, feedback and staff involvement): |
3.18 / 5
|
3.17 / 5 |
3.37 / 5
|
3.56 / 5 |
2nd WORST
|
169/170 |
15. Percentage of staff appraised with personal development plans in last 12 Months: |
33.14%
|
32.01% |
54.97%
|
78.64% |
2nd WORST
|
169/170 |
14. Percentage of staff having well structured appraisals in last 12 Months: |
12.19%
|
12.19% |
26.55%
|
41.07% |
THE WORST
|
170/170 |
